+1-(888)-466-6869  support@ecarpetgallery.ca

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Return Policy

Need to return a rug? No problem.

We offer a 30-day money-back guarantee. Email us at support@ecarpetgallery.ca or give us a call at 1-(888)-466-6869.

Need to return a rug? No problem.

We offer a 30-day money-back guarantee. Email us at support@ecarpetgallery.ca or give us a call at 1-(888)-466-6869.

Hand-Knotted Rugs

SIZE

Pickup and Return Fees

USD

Pickup and Return Fees

CAD

Up to 15 square feet (3'x5')

$30.00

$40.00

Up to 40 square feet (5'x8')

$55.00

$70.00

Up to 54 square feet (6'x9')

$80.00

$100.00

Up to 80 square feet (8'x10')

$95.00

$120.00

Up to 108 square feet (9'x12')

$120.00

$155.00

Up to 180 square feet (12'x15')

$160.00

$210.00

Over 180 square feet (12'x15')

   

* Please Contact CSR

   

Machine-Made Rugs

SIZE

Pickup and Return Fees

USD

Pickup and Return Fees

CAD

Up to 18 square feet (3'x6')

$25.00

$35.00

Up to 40 square feet (5'x8')

$55.00

$70.00

Over to 40 square feet (7'x9'+)

$95.00

$125.00



 
 
 
*All you’ll have to pay for is return shipping. See the above chart for detailed costs, and add a 10$ fee for Doorstep Picking Service